In the Lone Star State, a 400-unit apartment complex faced a significant mold problem impacting its air quality. The mold issue turned the once-pleasant living spaces into damp environments with an unpleasant musty smell. Concerned about resident well-being, tenants were displaced into nearby hotels as property management sought a solution. They quickly turned to Innovative Dehumidifier Systems, a leader in dehumidifiers. Little did they know IDS would have the perfect solution.
Upon receiving the distress call, Innovative Dehumidifier Systems acted urgently. Within a day, their team arrived in Texas, ready to address the moldy challenge. Their first task was to assess the situation, revealing the uncomfortable living conditions residents faced.
To showcase the dehumidifiers’ effectiveness in improving the apartment’s air quality, Innovative Dehumidifier Systems investigated the situation, and the amount of structural damage caused by excessive indoor moisture. A test dehumidifier was installed in one affected apartment, and within two hours, the team observed a significant improvement. The internal humidistat showed a significant drop from 78 percent to 56 percent relative humidity. The external handheld humidistat also showed a decrease in relative humidity. The humid atmosphere quickly transformed into a comfortable, mold-free space.
Impressed by the results, the Texas apartment complex owner promptly placed a purchase order for dehumidifiers in all 400 units. Within 72 hours, the dehumidifiers arrived marking the beginning of positive changes for residents. Air quality improved, and the assurance of a mold-free living environment became the new norm.
However, six months later, the owner contacted Innovative Dehumidifier Systems with an issue – six apartments still had evidence of mold despite the promised solutions. Committed to customer satisfaction, the company flew back to Texas for further investigation. To the properties’ surprise, they learned that out of the 400 apartment units, six apartments had been overlooked and built-in dehumidifiers were not installed, revealing these units as the only ones with moisture issues.
This discovery confirmed the effectiveness of Innovative Dehumidifier Systems’ dehumidifiers and highlighted the company’s commitment to customer satisfaction. With a prompt response, they resolved the moisture problem, restoring comfortable living spaces for residents. This Texas apartment complex success story solidified the trust in Innovative Dehumidifier Systems, the effectiveness of the product, and the satisfactory solutions the company offers.