• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar
  • Skip to footer
humiditidy happens

Innovative Dehumidifiers

Innovative Dehumidifiers - Apartment Dehumidifiers - Multifamily Dehumidifier Solutions

  • Facebook
  • LinkedIn
  • Twitter
Get a QuoteShopping Cart

Call Now

(910) 579-3348

  • Home
  • Why Dehumidify?
    • Indoor Comfort
  • Shop
  • Our Product
    • Product Info
    • Where You Can Find Us
  • Latest News
    • Mold: Facts
    • FAQ
    • Case Studies
    • Videos
    • Testimonials
  • Installation
    • Innovative Installations
    • Factors to Consider
    • Where to Install
    • Need Assistance
  • About Us
    • Contact

Product Maintenance

Maintaining your IW25

As with all air treatment devices, certain on-going and scheduled maintenance is required to keep the IW25 in-wall/ on-wall dehumidifier in peak operating condition.  All of these maintenance procedures are easily performed along with your maintenance staff’s normal monthly HVAC filter change for the particular dwelling unit.

IW25 MONTHLY MAINTENANCE REMINDERS:

1. Clean or change the reusable filter.
  • Remove the front cover plate to snap the filter out of frame and reinsert a clean filter.
  • To clean filter, vacuum or wash with low pressure water. Shake the filter lightly to remove excess water.
  • Reset the filter maintenance light.
  • We recommend keeping clean filters on hand to make the exchange, to help expedite the process and alleviate inconveniences for the residents.
2. Lightly wipe or vacuum the grill, humidity sensor, and coil fins.
  • Check humidity sensor for dust and dirt. Wipe clean with damp cloth to remove debris
  • To clean coil fins lightly vacuum or spray with a mild coil cleaner, sprayed directly on coils. Spray the coils directly with self- rinsing foaming coil cleaner
3. Check the airways and drain hose to make sure they are unblocked.
  • Check that drain hose is connected to “house drain” and water can flow continuously
  • Nothing should be directly in front of the grill as this could prevent proper air flow.

IW25 YEARLY MAINTENANCE REMINDERS:

Check and clean condensate drain outlet and drain pan

Overtime sludge or algae may build-up in line and needs to be removed and cleaned growth. We suggest a yearly application of water and vinegar solution, slowly poured into the drain pan while the unit is off.

  1. Mix water and vinegar solution.
  2. Remove diffuser and filter from face plate for access to the drain tray
  3. Disconnect power to the unit.
  4. Pour solution into the drain tray at base of coils. If any cleaning solution gets on the coils, flush with water.
  5. Allow solutions to soak for 15 minutes.
  6. Reconnect unit to power.
  7. Pour in 12 ounces of clean water to flush out the drain line. If optional pump is installed it should cycle 2x.
How to make Water and Vinegar Solution:
  • Water and Vinegar Solution is made with a 6 ounce solution of vinegar (white or apple cider) and water (2 oz vinegar + 4 oz water). The simplest method of application is to carry your vinegar and water mixture in a plastic bottle and use a small plastic funnel to pour the mixture into the pan.
The IW-25-4 features a detachable front cover diffuser plate to easily access and remove air filter, concealing dehumidifier controls.

CONDENSATE PUMP MAINTENANCE REMINDERS:

We recommend cleaning the condensate pump while cleaning the dehumidifier coils.
  1. Use water and vinegar solution.
  2. Unscrew front cover plate to access the condensate pump.
  3. The unit’s power should be turned off.
  4. Pour the solution into the pumps drain line.
  5. Allow the solution to soak for 15 minutes.
  6. Reconnect unit power.
  7. Pour in 4 ounces of clean water to flush the drain line. Pump should cycle 2x.

Primary Sidebar

Contact Us

What our Customers are saying….

  • 5
    "We have purchased and installed about 11 of the IW25 permanent dehumidifiers, and they are performing very well.  They have remedied our ongoing problem with high RH in certain apartments, and are the perfect solution. The fact that we can install them, set, and forget them is the true beauty of the product! Previously we had tried to manage the problem by supplying portable dehumidifiers, but always had trouble.  Even with the best of intentions, the resident fails to empty the bucket, or turns the portable off because of noise, or some other reason. But the resident quickly forgets the permanent dehumidifier is even there.  It is quieter, out of  the way, and requires no effort or attention from the resident. It's been a great solution for us!"
    Requires no Effort or Attention from the Resident
  • 5
    "As a resident of the north east we experience many days of high humidity throughout the year. I searched the internet until I ran across Innovative Dehumidifier Systems,LLC. I called and spoke with the tech people and a sales representative and decided to purchase their IW-25-4 IN Wall unit it wasn't even on the market yet, it was still in development. I placed the order and within about 5 weeks it was sitting on my porch just as promised. It was very easy to install only took less than a half hour to have it up and running, its working great I'm very pleased with the unit and the folks at Dehumidifier Systems,LLC." -Paul B. Pennsylvania
    Took less than a Half Hour to Have it up and Running
  • 5
    I was unsure how customer support was gonna be at first. But Thank You for being an "A PLUS" company. I'm glad I chose your company.
    “A PLUS” company
  • 5
    "We have installed the IW25-4 In-Wall dehumidifier and quite frankly, I love it.  It is the perfect solution, works great and was easy to install.  I am very happy with your product!" -Christopher L.  
    The Perfect Solution
  • 5
    "You guys are great to work with. Great product, great delivery all around, from customer service to getting the dehus to projects on time, with no damages from shipping. Easy install and great performance. I felt right at home talking with Leah and Brian when I was introduced to the new and improved dehu." -Mr. Jones President / Contractor Multifamily Industry Purchasing Since 2012
    Easy install and great performance.
    Mr. Jones - President/ Contractor
  • 5

    "I am pleased to inform you that I have had a positive experience regarding all aspects of the dehumidifier; performance of the IW25 unit has surpassed my expectations with regard to ability to extract moisture in cool(er) ambient temperatures.  I truly wish there were more US companies with the manufacturing attention to detail and level of customer care and concern that Innovative Dehumidifier has provided.  I'll be spending my money with the Innovative Dehumidifier Company the next time I have the need. 

    Thanks again!" Regards, Travis M. Electrical Engineer
    Surpassed my Expectations…
    Travis M.- Electrical Engineer
  • 5
    "In working with Innovative Dehumidifiers, I was thoroughly impressed with their knowledge. Not only about the product operation, but the installation and specifications. It was a pleasure working with them. And, we have a very satisfied customer. Thank you very much!"
    Superior Customer Service and Assistance
  • 5
    "We have been very pleased with the IW-25. They are easy to install, efficient, quiet, and provide a nice finished look. They provide permanent dehumidification with basically no required maintenance."
    Easy to Install
  • 5
    "The install of the unit was very easy. So far I am more than pleased with the unit and customer service experience I've had with your organization."
    Install of the Unit was very Easy
  • 5
    "We love the units over the competition.  They are quieter, more efficient, smaller, and operate cooler therefore keeping our units cooler for our tenants."
    Quieter, More Efficient, Smaller
  • 5
    "The IW-25 is clearly my first choice for dehumidification when an installed, economical, low maintenance and finished looking solution needs to placed… [Innovative Dehumidifier’s] customer service is hands on- they really know construction. It shows in the design and efficiency of this unit…"
    First Choice for Dehumidification

Footer

Innovative Dehumidifiers Innovative Dehumidifier Systems, LLC, Dehumidifying Equipment, Ocean Isle Beach, NC

Innovative Dehumidifier Systems, Llc.
6260 Ocean Highway W
Ocean Isle Beach, NC 28469

Direct: (910) 579-3348
Fax: (910) 579-4412

  • About Us
  • FAQs
  • Product Information
    • Product Warranty
    • Product Maintenance
  • Parts & Accessories
  • Videos
  • News
  • Privacy Policy
  • Dehumidifier for Basements
  • Facebook
  • LinkedIn
  • Twitter
in wall dehumidifier in wall dehumidifier

Interactive Marketing by Southern Tide Media



© 2020 INNOVATIVE DEHUMIDIFIER SYSTEMS. ALL RIGHTS RESERVED.