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Innovative Dehumidifiers

Innovative Dehumidifiers - Apartment Dehumidifiers - Multifamily Dehumidifier Solutions

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Protect Your Investment With Regular Maintenance

Minimal Maintenance Required

The IW25 was built to run, so to make sure you get the most out of your dehumidifier, take time to perform regular maintenance. Although minimal maintenance is required, regular maintenance takes little time and will keep your unit in good condition, extending the operating lifespan of your investment while helping to improve IAQ (Indoor Air Quality).

All air-treatment devices require certain ongoing and scheduled maintenance. Regular maintenance of the IW25 in-wall/on-wall dehumidifiers is easy and keeps the systems in peak operating condition. Following recommended dehumidifier maintenance procedures is easy and can be combined with routine HVAC filter change to help keep your air cleaner.

IW25 DEHUMIDIFIER MONTHLY MAINTENANCE REMINDERS:

1. Clean or change the reusable filter.
  • Remove the front diffuser cover plate to snap the filter out of frame and reinsert a clean filter.
  • OR, clean the filter, vacuum or wash with low pressure water. Shake the filter lightly to remove excess water.
  • Reset the filter maintenance light. (See What is the Red Light on my Dehumidifier?)
  • Keep clean filters on hand to help expedite the process.
2. Lightly wipe or vacuum the grill, humidity sensor, and coil fins.
  • Check humidity sensor for dust and dirt. Wipe clean with damp cloth to remove debris.
  • To clean coil fins, lightly vacuum or spray with a mild coil cleaner or all natural vinegar and water solution, sprayed directly on coils. No need to rinse foaming coil cleaner or vinegar solution.
3. Check the airways and drain hose to make sure they are unblocked.
  • Check drain hose connects to “house drain” and water can flow continuously.
  • Nothing should be directly in front of the grill as this could prevent proper air flow.

IW25 DEHUMIDIFIER QUARTERLY MAINTENANCE REMINDERS*:

Check and clean condensate drain outlet and drain pan

Over time sludge or algae may build up in line and needs to be removed and growth cleaned. Unsure how to clean a dehumidifier? We suggest an all natural vinegar and water solution, slowly poured into the drain pan while the unit is off.

  1. Disconnect power to the unit.
  2. Use an algae, mold, and mildew cleaner or water and vinegar solution.
  3. Remove diffuser and filter from face plate for access to the drain tray.
  4. Pour solution into the drain tray at base of coils. If any cleaning solution gets on the coils, flush with water.
  5. Allow solutions to soak for 15 minutes.
  6. Reconnect dehumidification unit to power.
  7. Pour in 12 ounces of clean water to flush out the drain line. If optional pump is installed it should cycle 2x.

* Increase frequency depending on environmental conditions.

The IW-25-4 features a detachable front cover diffuser cover plate to easily access and remove air filter, concealing dehumidifier controls.

CONDENSATE PUMP MAINTENANCE REMINDERS:

We recommend cleaning the condensate pump while cleaning the dehumidifier coils.
  1. The unit’s power should be turned off.
  2. Use coil cleaner or water and vinegar solution.
  3. Unscrew front cover plate to access the condensate pump.
  4. Pour the solution into the pumps drain line.
  5. Allow the solution to soak for 15 minutes.
  6. Reconnect unit power.
  7. Pour in 4 ounces of clean water to flush the drain line. Pump should cycle 2x.

Learn How to Make Water and Vinegar Solution

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What our Customers are saying….

  • 5
    "We have purchased and installed about 11 of the IW25 permanent dehumidifiers, and they are performing very well.  They have remedied our ongoing problem with high RH in certain apartments, and are the perfect solution. The fact that we can install them, set, and forget them is the true beauty of the product! Previously we had tried to manage the problem by supplying portable dehumidifiers, but always had trouble.  Even with the best of intentions, the resident fails to empty the bucket, or turns the portable off because of noise, or some other reason. But the resident quickly forgets the permanent dehumidifier is even there.  It is quieter, out of  the way, and requires no effort or attention from the resident. It's been a great solution for us!"
    Requires no Effort or Attention from the Resident
  • 5
    "As a resident of the north east we experience many days of high humidity throughout the year. I searched the internet until I ran across Innovative Dehumidifier Systems,LLC. I called and spoke with the tech people and a sales representative and decided to purchase their IW-25-4 IN Wall unit it wasn't even on the market yet, it was still in development. I placed the order and within about 5 weeks it was sitting on my porch just as promised. It was very easy to install only took less than a half hour to have it up and running, its working great I'm very pleased with the unit and the folks at Dehumidifier Systems,LLC." -Paul B. Pennsylvania
    Took less than a Half Hour to Have it up and Running
  • 5
    I was unsure how customer support was gonna be at first. But Thank You for being an "A PLUS" company. I'm glad I chose your company.
    “A PLUS” company
  • 5
    "We have installed the IW25-4 In-Wall dehumidifier and quite frankly, I love it.  It is the perfect solution, works great and was easy to install.  I am very happy with your product!" -Christopher L.  
    The Perfect Solution
  • 5
    "We bought an Innovative Dehumidifier for our restaurant in the Summer of 2020 and due to the fact that it has performed so well when we had humidity issues with our home this summer we reached out again and were quickly offered a solution and product. The team at at Innovative is outstanding and solutions oriented and go the extra mile to make sure the what was offered and purchased meets the demands after installation. Outstanding job, thank you."
    Solutions Oriented
  • 5
    "You guys are great to work with. Great product, great delivery all around, from customer service to getting the dehus to projects on time, with no damages from shipping. Easy install and great performance. I felt right at home talking with Leah and Brian when I was introduced to the new and improved dehu." -Mr. Jones President / Contractor Multifamily Industry Purchasing Since 2012
    Easy install and great performance.
    Mr. Jones - President/ Contractor
  • 5

    "I am pleased to inform you that I have had a positive experience regarding all aspects of the dehumidifier; performance of the IW25 unit has surpassed my expectations with regard to ability to extract moisture in cool(er) ambient temperatures.  I truly wish there were more US companies with the manufacturing attention to detail and level of customer care and concern that Innovative Dehumidifier has provided.  I'll be spending my money with the Innovative Dehumidifier Company the next time I have the need. 

    Thanks again!" Regards, Travis M. Electrical Engineer
    Surpassed my Expectations…
    Travis M.- Electrical Engineer
  • 5
    "In working with Innovative Dehumidifiers, I was thoroughly impressed with their knowledge. Not only about the product operation, but the installation and specifications. It was a pleasure working with them. And, we have a very satisfied customer. Thank you very much!"
    Superior Customer Service and Assistance
  • 5
    "We have been very pleased with the IW-25. They are easy to install, efficient, quiet, and provide a nice finished look. They provide permanent dehumidification with basically no required maintenance."
    Easy to Install
  • 5
    "The install of the unit was very easy. So far I am more than pleased with the unit and customer service experience I've had with your organization."
    Install of the Unit was very Easy
  • 5
    "We love the units over the competition.  They are quieter, more efficient, smaller, and operate cooler therefore keeping our units cooler for our tenants."
    Quieter, More Efficient, Smaller
  • 5
    "The IW-25 is clearly my first choice for dehumidification when an installed, economical, low maintenance and finished looking solution needs to placed… [Innovative Dehumidifier’s] customer service is hands on- they really know construction. It shows in the design and efficiency of this unit…"
    First Choice for Dehumidification

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Innovative Dehumidifiers Innovative Dehumidifier Systems, LLC, Dehumidifying Equipment, Ocean Isle Beach, NC
Intertek ETL Listed

Innovative Dehumidifier Systems, Llc.
6260 Ocean Highway W
Ocean Isle Beach, NC 28469

Direct: (910) 579-3348
Fax: (910) 579-4412

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