IW25 Product Warranty (PDF)
Innovative Dehumidifier Systems, LLC (IDS) warrants the equipment to be free from defects in workmanship and materials for a period of 24 months after shipment. This warranty is limited, however, to the repair or replacement of defective equipment. If it is necessary to return unit for service, customer is solely responsible for proper packaging, transportation costs. Customer must initiate warranty process by contacting IDS. Do not send any component or product back to IDS without Return Material Authorization.
This limited warranty does not apply to any part or component that is damaged in transit or when handling, has been subject to misuse, has not been installed, operated or serviced according to the Seller’s instructions, or has been operated beyond the seller’s – rated capacity or has been altered in any way. Routine maintenance is not covered by this warranty.
Seller’s liability is limited to replacement of defective parts or components and does not include any cost of labor (including, but not limited to, labor to remove and/or reinstall any defective part), refrigerant, piping, or shipping / transportation. Customer may elect to have unit fixed locally in which case required replacement parts will be sent to customer at customer’s expense.
IDS shall not be responsible for loss of use of any product, loss of time, inconvenience, or damage to other equipment, or any other indirect or consequential damage with respect to property whether as a result of breach of warranty, neglect, or otherwise.
THE WARRANTIES AND LIABILITIES SET FORTH ARE IN LIEU OF ALL OTHER WARRANTIES EXPRESSED OR IMPLIED, IN LAW OR IN FACT, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR PARTICULAR PURPOSE. IDS total liability, regardless of nature of claim shall not exceed original purchase price of the product. If a product or component is replaced while under warranty, the applicable warranty period shall not be extended beyond the original warranty time period.
The foregoing shall constitute the total liability of seller in the case of defective performance of all or any of the equipment or services provided to Buyer. Buyer agrees to accept and hereby accepts the foregoing as the sole and exclusive remedy for any breach or alleged breach of warranty by Seller.
