I am pleased to inform you that I have had a positive experience regarding all aspects of the dehumidifier; performance of the IW25 unit has surpassed my expectations with regard to ability to extract moisture in cool(er) ambient temperatures. I truly wish there were more US companies with the manufacturing attention to detail and level of customer care and concern that Innovative Dehumidifier has provided. I'll be spending my money with the Innovative Dehumidifier Company the next time I have the need.
In working with Innovative Dehumidifiers, I was thoroughly impressed with their knowledge. Not only about the product operation, but the installation and specifications. It was a pleasure working with them. And, we have a very satisfied customer. Thank you very much!
We have been very pleased with the IW-25. They are easy to install, efficient, quiet, and provide a nice finished look. They provide permanent dehumidification with basically no required maintenance.
"We have purchased and installed about 11 of the IW25 permanent dehumidifiers, and they are performing very well. They have remedied our ongoing problem with high RH in certain apartments, and are the perfect solution. The fact that we can install them, set, and forget them is the true beauty of the product! Previously we had tried to manage the problem by supplying portable dehumidifiers, but always had trouble. Even with the best of intentions, the resident fails to empty the bucket, or turns the portable off because of noise, or some other reason. But the resident quickly forgets the permanent dehumidifier is even there. It is quieter, out of the way, and requires no effort or attention from the resident. It's been a great solution for us!"
"The install of the unit was very easy. So far I am more than pleased with the unit and customer service experience I've had with your organization."
"We love the units over the competition. They are quieter, more efficient, smaller, and operate cooler therefore keeping our units cooler for our tenants."
"The IW-25 is clearly my first choice for dehumidification when an installed, economical, low maintenance and finished looking solution needs to placed… [Innovative Dehumidifier’s] customer service is hands on- they really know construction. It shows in the design and efficiency of this unit…"