Superior Customer Service and Assistance

“In working with Innovative Dehumidifiers, I was thoroughly impressed with their knowledge. Not only about the product operation, but the installation and specifications. It was a pleasure working with them. And, we have a very satisfied customer. Thank you very much!”

"We recently began installing your dehumidifiers on our first rehab project and have been getting a lot of positive feedback on them. Dan asked me to reach out to our property manager at Arbor Lake to have her tell the story she told me last week in regards to her new dehumidifier so that we could share it with you and your team. Below you will find the story from out property manager Tia Ward at Arbor Lake.

Backstory: I develop bronchitis every winter and have bronchial spasms stemming from allergies that make it difficult to breathe. During my most recent doctors visit I was informed my breathing was at 67% which was an improvement from 58% the month prior. My daughter has asthma often uses an nebulizer to control breathing and reduce cough and wheezing especially when she develops a cold.

My dehumidifier was installed Feb 3 before noon and upon returning home after 6pm it was still running. That night I noticed I coughed far less. My dehumidifier ran continuously from Feb 3rd to Feb 6th (late evening). The entire time I was happy knowing that it was helping both me and my daughter to breathe better. I kept saying to myself, Thank you little machine, for helping us breathe better. Today is Feb 14 and I have to admit that I feel so much better and I cough far less than I once was. Prior to installing the dehumidifier I was coughing constantly just talking, laughing and/or eating. I can surely tell there has been a huge improvement. I haven't had my return office visit to my doctor yet but I’m looking forward to my testing. I smile every time I hear the machine come on (it isn’t loud at all). While the counter tops, appliances, and all the other upgrades look nice. I'm most thankful for the little machine that is helping us breathe better.

Thank You."
5
"We have purchased and installed about 11 of the IW25 permanent dehumidifiers, and they are performing very well. They have remedied our ongoing problem with high RH in certain apartments, and are the perfect solution. The fact that we can install them, set, and forget them is the true beauty of the product! Previously we had tried to manage the problem by supplying portable dehumidifiers, but always had trouble. Even with the best of intentions, the resident fails to empty the bucket, or turns the portable off because of noise, or some other reason. But the resident quickly forgets the permanent dehumidifier is even there. It is quieter, out of the way, and requires no effort or attention from the resident. It's been a great solution for us!"
Requires no Effort or Attention from the Resident
5
"As a resident of the north east we experience many days of high humidity throughout the year. I searched the internet until I ran across Innovative Dehumidifier Systems. I called and spoke with the tech people and a sales representative and decided to purchase their IW-25-4 IN Wall unit it wasn't even on the market yet, it was still in development. I placed the order and within about 5 weeks it was sitting on my porch just as promised. It was very easy to install only took less than a half hour to have it up and running, its working great I'm very pleased with the unit and the folks at Dehumidifier Systems." -Paul B. Pennsylvania
Took less than a Half Hour to Have it up and Running
5
I was unsure how customer support was gonna be at first. But Thank You for being an "A PLUS" company. I'm glad I chose your company.
“A PLUS” company
5
"We have installed the IW25-4 In-Wall dehumidifier and quite frankly, I love it. It is the perfect solution, works great and was easy to install. I am very happy with your product!" -Christopher L.
The Perfect Solution
5
"We bought an Innovative Dehumidifier for our restaurant in the Summer of 2020 and due to the fact that it has performed so well when we had humidity issues with our home this summer we reached out again and were quickly offered a solution and product. The team at at Innovative is outstanding and solutions oriented and go the extra mile to make sure the what was offered and purchased meets the demands after installation. Outstanding job, thank you."
Solutions Oriented
5
"You guys are great to work with. Great product, great delivery all around, from customer service to getting the dehus to projects on time, with no damages from shipping. Easy install and great performance. I felt right at home talking with Leah and Brian when I was introduced to the new and improved dehu." -Mr. Jones President / Contractor Multifamily Industry Purchasing Since 2012
Easy install and great performance.
Mr. Jones - President/ Contractor
5
"I am pleased to inform you that I have had a positive experience regarding all aspects of the dehumidifier; performance of the IW25 unit has surpassed my expectations with regard to ability to extract moisture in cool(er) ambient temperatures. I truly wish there were more US companies with the manufacturing attention to detail and level of customer care and concern that Innovative Dehumidifier has provided. I'll be spending my money with the Innovative Dehumidifier Company the next time I have the need.
Thanks again!" Regards, Travis M. Electrical Engineer
Surpassed my Expectations…
Travis M.- Electrical Engineer
5
"In working with Innovative Dehumidifiers, I was thoroughly impressed with their knowledge. Not only about the product operation, but the installation and specifications. It was a pleasure working with them. And, we have a very satisfied customer. Thank you very much!"
Superior Customer Service and Assistance
5
"We have been very pleased with the IW-25. They are easy to install, efficient, quiet, and provide a nice finished look. They provide permanent dehumidification with basically no required maintenance."
Easy to Install
5
"The install of the unit was very easy. So far I am more than pleased with the unit and customer service experience I've had with your organization."
Install of the Unit was very Easy
5
"We love the units over the competition. They are quieter, more efficient, smaller, and operate cooler therefore keeping our units cooler for our tenants."
Quieter, More Efficient, Smaller
5
"The IW-25 is clearly my first choice for dehumidification when an installed, economical, low maintenance and finished looking solution needs to placed… [Innovative Dehumidifier’s] customer service is hands on- they really know construction. It shows in the design and efficiency of this unit…"
First Choice for Dehumidification

OUR NETWORK

Customer Support

At Innovative Dehumidifier Systems, we’re committed to providing not only exceptional products but also exceptional customer support. Our knowledgeable team is here to assist you throughout your entire dehumidification journey.

CALL SUPPORT

VISIT SUPPORT

Wall Mounted Series

Professional Series

Defender Dehumidifier Series

Solutions

Superior Customer Service and Assistance

Requires no Effort or Attention from the Resident

Took less than a Half Hour to Have it up and Running

“A PLUS” company

The Perfect Solution

Solutions Oriented

Easy install and great performance.

Surpassed my Expectations…

Superior Customer Service and Assistance

Easy to Install

Install of the Unit was very Easy

Quieter, More Efficient, Smaller

First Choice for Dehumidification

Wall Mounted Series

Professional Series

Defender Dehumidifier Series

Solutions

Customer Support

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